IP Telephony and Phones

hi,we have a problem we we dial the pstn outside number that start with 212.... the call will be send to the local ipphone in cme environment.how to say the cme system to collect all the digit and select the appropriate dial-peer for the calling.imag...

A new user template 'base-voicemailusertemplate' was created based on the default 'voicemailusertemplate' (it looks like these are now coupled via a pointer, if I select the default one, it's alias is the same name as the new custom one I created). B...

Dear all,I have one question in mind about the security of voice traffic over the LAN. I am using Call Manager 8.0. My Question is how secure and the level of security Cisco use in voice traffic. If someone use sniffer on my LAN so it will be able to...

Hi all,This is my new challenge. I need to implement a 2811 into a site which already has internet connectivity from an ISP Router. It needs to be a set so the 2811 can be removed from the site with no config changes and the ISP router can continue a...

Is there a way to view the size and contents of the CDR files on CallManager 7.x using CLI commands? I’m trying to figure out which files to look at and where they would be located. I’d like to open the file(s) and determine how many CDR records, on ...

According to the documentation QM Desktop Recording is only supported with Windows XP but manufacturers don´t provide any more XP, only Windows 7. Do you know if Cisco supports Windows 7 or there is a plan to do it?

hi all,I need a quick instruction on how to do a call PICK up on the CIsco CiusI went thru the user guide; but failed to located relevant information regarding call pick upPlease adviseRegards: Jocelyn

I have a Cisco 7940 I want to put in our Callmanager.The problem is it fails to load the Device Default firmware from our Callmanager with an auth failed error.I want to hardreset it back to factory defaults, but can not get the phone to the part whe...

Hi All,I currenlty have a CME router with SIP phones.I'm trying to create a shared extension between an manager and assistant. However, I'm only getting the assistant phone to ring while the manager phone does not show any incoming calls.Here is how ...

In our lab we tried to change the IPs of all our call center servers.  We have 3 call managers we executed the change based on a document found here:http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/install/7_1_2/ipchange/ipchg712.html#wp41907After ...

I am having a strange issue where my external Caller ID when listening to messages in Unity Connection is not working.  I know something changed but no one is admitting to it.  As of now when an outside caller leaves a voicemail, users get "Message f...