Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi All,In a Centralized Call Processing Desing, when the WAN or the CMs fail, the SRST kicks in and the phones get registered with the local GWs. We have a centralized IPT solution with a HQ and 30 other remote sites in Europe. In the case of WAN or ...
Privacy concerns regarding the forwarding of calls have raised .The concern is when users forward their desk phones to their home or cell phones that internal callers are able to see the number that they have forwarded to. Is it possible to mask t...
I have seen many same commands under voice-port and dial-peer. What are the consequences if we use those commands under voice-port and dial-peer?
Hey guys,Using Call Manager version 8.0.3.21900-8Phone model: 7960I know you cannot set up the actual intercom feature on the 7960s as they are not supported. But I was wondering if anyone knew of a workaround such as having an extra line and have th...
I have download the two files needed. And I have merge them together with dos ( copy /b ) to have a .sgn.iso that I just burn after but.. Instruction here : https://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/7_1_3/cucm-rel_notes-713.html#w...
hi Guys,i have an issue where the voice mail envelope is not dispaying on the cisco IP phones even when a voice mail message is left.I am using CUCM and CUC version 7.1.5.what could cause this issue ?any help on this is welcome.
We have just upgraded CUCM from 6.1.3 to 7.1.5. and our 2821 gateway from 12.4.21 to 12.4.25eRightfax 9.4 FP1 SR4 was working fine before the upgrade.Now we can't hear the fax tone when calling the server.We see the call being picked up and rightfax ...
Hello,I am trying to translate a 7 digit number on my Communications Manager cluster to a 3 digit CTI Route Point extension (controlled by Contact Center Express (UCCX)) in order to keep a call on-net but my call is failing.Here is my scenario:IP Pho...
Ok, so once I create a device profile for a user, I know I can go to end user, find the user, and then add the device profile to their list of controlled extension mobility device profiles. However, this is not feasible when I have to do it for 1000 ...
Dear Gents,I have a small issue in Cisco CUCM 8.5 CDR. Our client is requesting that the CDR file to be sent to the external billing server at 12:00 am each day.I have configure the CDR time interval to 1440 and i restarted the CDR services at 12:00 ...
HiIt seems that the back up progreess has stuckcould you pls give any solution for this? See atttached files please
Is it possible to configure the softkey menus on a 9951 handset ? There's no "Softkey Template" option for the device in CCMAdmin. (I'm on 8.0.3)Thanks,GTG
I have an ICT between two 8.03 clusters. Within each cluster video calls between handsets works fine.Across the trunk, I only get audio.What am I missing ? I thought ICTs were supposed to support video.Thanks,GTG
Hello All , can we change callmanager admin password and username , as our auditor requested to change this username and password . we have three nodes in the cluster . any risk involed in it .regards , Aslam
Can you connect ATA187(SIP9 to a CUCMExpress ?Thanks to all
