Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi all, I am new to Cisco Unified Communications Solutions. I need to modify display name for one of my users. I've read instructions @ http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-version-60...
Hi, We recently installed ISR4321 voice gateways. They have 2 ISDN PRI E1 interfaces provided by the NIM-2MFT-T1/E1 - T1/E1 Serial Module. We have those devices included in our PRTG monitoring system. Now I wanted to add sensors that show the cha...
Hi.We have CUCM 11.5.1.15900-18 and ATA 190 with Firmware ATA190.1-2-2-003.When we try to upgrade a specific ATA 190 with Firmware ATA190.1-2-2-003_SR1-1 by placing it to the "Phone Load Name" the ATA upgrades as we see bellow in the Web Gui but it s...
I just need to change the names of the servers in a CUCM cluster (in System > Server) from the IP to the FQDN of the server. I do not need to change the hostname, I do not need to change the IP. I'm using CUCM 10.5.1. We are running in mixed mode ...
HiWe have Call Manager and a voice gateway. All configurations for having outbound call seems correct, but some times clients hear busy tone while trying to have outbound call and after few seconds every thing become normal and the can have outbound ...
Dears,We have a CME router (4321) with permanent UCK9 license active and we have 20 CME-UL in the smart account. Currently the CME running in evaluation mode. Below is the status of the license status.=================================================...
Dear Cisco Community, I have a Cisco 7962 Phone. This phone presently has two extensions associated with it. On one extension, when External Caller calls then call directly goes to the Voicemail instead of the Phone ringing. But when a Internal Calle...
Hi Guys,I'm after a little help if possible please.Call forwarding is working internally to a mobile phone however when a customer calls the users direct line they get an error message of "You've dialled an incorrect number"The directory number in qu...
Hi, I am using CUCM 12.x and Jabber 12.6 and we have the problem that you canßt use a different number in SNR than in EaC. Does anyone know that this should work?
We need to do the call transfer from US DID to INDIA number by doing FAC BYpass.is it allowed in INDIA or not.
Hello.I searched the documentation and I have not found a way to remove imported users by LDAP that are no longer part of the data base. The users still in the list after some months as "Inactive LDAP Synchronized User" and the manual remove don´t wo...
Hi AllWe have an issue, we have a domain configured on the inside, of which the Jabber uds discovery process finds its servers.The issue is, we have the same domain configured in our overseas sites, and so the uds discovery points them to our cucm cl...
Hello Everyone, I inherited a situation where we are replacing som VG224s with VG310s. The new cabling only has RJ-45 jacks but they are going to plug analog phones in them. I know that will work but the jacks are run back to a patch panel and punc...
Hi team, We have the following scenario : Customer want integrated Jive ITSP Sip Trunk to Collaboration environment. The ITSP have a service based in the cloud but use the Internet access (no Secure). Now the ITSP is reporting that have a security en...
Hi,I've got CM 10.5 with a 3925 Voice gateway. My connection to the telecom is on PRIs and the backhaul is MGCP between the 3925 and CM. On the 3925 I enabled debug voice ccapi inout, debug mgcp packets, debug isdn q931 and the screenshot below is...
