IP Telephony and Phones

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I have 14 phones that have just stopped working, they are the 7970 series with color displays. The phone powers up and the 8 buttons on the top right flash green from the first button down and the head set is lit green. The screen does not come on. I...

We currently use post call surveys.  The way it works in our environment is that a custom post call survey application is built in CVP and once an agent disconnects a call, a customer who has opted to take the survey in the IVR is routed back to the ...

i have a **bleep** 11.5  and when we use the dial peer to put an external call, whe number diales dowsnt show on the screen, and obvuously when we check the history calls now show  the number only the dial number to put an external call this is my co...

Aquiles by Level 1
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hi  i have complain from some users that the other side cant hear us well when talking but they are hearing them very well  just to summarize the connection as below : prima cell with antenna device with vodafone sim card installed inside and directl...