Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Is there external documentation available for the CP-8800-Audio 28 Button KEM and possible use cases for it? I noticed it as an available device in the Module drop down menu on CUCM ver 11.5 su3a. Want to know how it is different from BEKEM 36-button...
Hi all, I assign a user as broadcast messaging administrator, he is able to leave a broadcast message, then which users will receive the broadcast message? is it going to a distribute list? should I create CSS and PT to define a DL that user can ac...
Hello everyone. I got stuck in one CTI issue -- one CTI number 6232147640 could not be reached by our internal users. One CTI Route Point and corresponding DN number have been configured in CUCM. The purpose of this CTI RP is to forward all the inbo...
Good afternoon, Not sure this is the best category for this but worth a shot. Trying to import a user from LDAP to Cisco Unity 11.x and getting a failure: Friday, October 19, 2018 11:58:53 AM EDT ERROR importing user (username removed) wit...
We are starting to get CP-8851 phones with sip88xx.11-7-1-17 firmware loaded. This version will not profile correctly in ISE for authentication. Has anyone run into this problem? CUCM System version: 10.5.2.15900-8
Issue : - Issue with Wireless Plantronics headset with Cisco 7962 IP Phone - User's Cisco IP Phone 7962 firmware SCCP42.9-4-2SR3-1S is facing issues while picking up calls (Primary as well as Secondary) with the help of headset. - Wireless option on...
Hi All,When Line and Device are in different CSS, how is the call handled? This is causing me a lot of confusion. I had an extension that couldn't make outgoing external calls. The Line CSS did not have the required partition, but the device CSS did....
Hello Experts, I know this topic has been discussed numerous times but I was unable to find some info that I am looking for----here is my scenario. I would really appreciate your comments. I am just trying to understand it UCM ver 9.0 local mobile ph...
Hi I have configured paging in my CME (version 12) my question is if is possible to restrict who can initiate the paging feature, such as extension 333 is allowed but all other extensions are not within the cme?
Hi Cisco, Cisco 8845/8831 DCU backlight won't turn off when not in use, we have a cucm 9.1.2. rest of our phones no problem when not in-use display light will turn-off but this Cisco 8800 series don't turn off. Please help, thanks! Regards, Marc...
I've got a problem with Diversion headers. our DN's are configured as +E.164. When forwarding calls we send out the Diversion header with the number of the phone. This should work but the number that gets populated is +1XXXXXXXXXX. And the carrier...
Hello Community, I Have got a 8831 on my Desk and want to upgrade the Firmware without having a Callmanager using a third party TFTP as stated here: https://community.cisco.com/t5/collaboration-voice-and-video/upgrade-firmware-with-3rd-party-tftp-s...
I deleted a user's mailbox before they could retrieve their messages. Is there any way to get these messages for the user? Unity Connection v10.5. -Beth
Exactly as the title says, I have a remote worker who is trying to utilize a 7841 at home over a WiMax connection. When I take the phone back to my home (DSL) connection I can sign in with her credentials without issue. Whenever she takes it to her h...
Hi, I recently switched our corporate remote workers from the old ASA phone proxy (I know - ancient) to MRA with Expressways using 88xx sets and Jabber mobile clients. The jabber clients successfully get both UCM servers listed in their configura...
