Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi I got a weired issue , we have H323 trunk between CUCM and Avaya call manager system .The issue is we cannot dial 02 calls at the time to Avaya extensions from Cisco . When 2nd call is placed the 1st call will get disconnected abnormally.This is...
I can see that Cisco Business Edition end-of-life is near. What would be the recommended Cisco platform for small businesses for like 400 agents only?
Hi, I am using cucm 11.5. i am not able to make to a particular phone from any other ip phones it says"Call cannot be completed you dialed..." but outgoing call from that number works fine. i checked partition and css it is good. please advise poss...
Hi Team, I have facing one Issue while dialing Cisco IP phone to Third party phone it takes around 25-30 second to gets ring on Third party phone, both are register in same CUCM with same Network. when we call from Third party to Cisco IP Phone...
I want to install Cisco Unity connection 8,6,2 n the vmware.I put the cd on the server cd room.and craete vm machine but ı only see install cisco unified manager .I couldn't see choose unity.
Hi guys, I am trying to pur our company logo as a background image of Cisco 7945 IP Phones. I already prepared the .png files ( full view and thumb nail) and list.xml file - attached. However, when I am trying to copy the file from the tftp server t...
Hi all, one of our customer facing a issues when trying use the SIP trunk to call out CUCM10.5 ->SIP Trunk-->CUBE-->SIP-->TELCO customer can receive the call from the telco via this sip ,and works fine. But when customer trying to make a call o...
Hi all, running CUCM 11.5, we have an issue where EMCC phones log out every night. The service parameters are set correctly. What am I missing here? Thanks so much for your help.
I need to deploy a screen saver for the whole network, all 88xx phones. Do I need to resize the image? Can it use png images? Based on some other posts, I trired but the test phone goes into the Idle timout and looks for the URL but it says "Idle A...
Hi everyone,I recently installed an SX80 for a customer that is cloud registered to Webex. I enabled Presenter Track and it works fine. However, I can't seem to find a way to set the default camera position when there is no presenter in the picture...
We have a voice PRI connected to an ISR 4451. The ISR is configured in CallManager using encryption/tls as a SIP Trunk (5061). We also have an IVR configured using SIP, but without encryption (5060). When calling the IVR directly, the call procee...
Hello everyone, I have an issue with a DX650 phone. If I perform a factory reset on the phone it will boot and register just fine. The problem is if I reboot the phone after that it will just sit on the "cisco screen" loading. I left it over ...
We have a block of numbers and we ported a single number within that block to a hosted PBX provider. We would like it when users dial that ported number’s extension it calls out to the ported numbers 10 digit number. Block: (333)555-1111 to (333)555-...
Hello,We have recently configured and setup a new VOIP phone model - 8961 onto our call manager system version 7.1.5, UCCE version - 7.63All our previous phones are SCCP phones. This model is setup as a SIP phone.After adding it to our UCCE Applicati...
hi all , I installed win server 2012 r2 and sql 2014 and made two databases for chat and compliance , in imp 11.5 configuration the external database for compliance had no problems but in chat i get this message "The following connections between the...
