Unified Communications Infrastructure

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I recently started working for a new employer and they are running CUCM 12.5.1, I was testing out the passwords for the CLI and none of them work and no one knows the username or password to get in. I wanted to know is there a way that I can reset th...

Good morning friends,                                    When I am trying to take backup of my CUCM servers below errors are showing in Disaster Recovery System what will the solution of:ELM-AGENT- Unable to contact server. Master or Local Agent coul...

Hi AllWe got a requirement, in which the customer should be able to schedule the call back of an outbound call.Currently, the scheduling of call back can be done by the agent as a system feature but we want the customer to schedule his call back. We ...