Hello All, CUCM: 10.5(2) I was told I can Bulk import Translation Patterns into CUCM so I don't have to add each one individually, one at a time through the GUI... I went to: BAT > Import/Export > Export, and exported the Translation Patterns, ...
Forum Posts
Hi,When the phones are registered in subscriber , configuration restart and not applying cucm 11.5PLease help
Hi, Can someone please provide me 8.6.2.200000-2 recovery iso. I couldn't found on Cisco website. I have a cluster with 1 publisher and 2 subscibers. On publisher its showing database is down and couldn't able to reset in it. On subscriber its showi...
I am having an issue using Jabber after turning on SAML/SSO. Using Microsoft ADFS, I can successfully enable SSO in CUCM, to include completing the required SSO test. I can also access the CUCM WebUI and RTMT with SSO. In each of those two cases, a ...
Resolved! CUCM CentOS end of support
CUCM R14 is installed on CentOS 7 which is end of maintenance for a long time. What will be the new OS and for which version ?
Hi ExpertsI have a doubt, as I can change a MAC of a Cisco Telephone, normally the MAC field is modifiable, but I see that I cannot modify this field, this telephone is synchronized with a UCCX, the mac adres field is static and I cannot modify it. ...
Resolved! cdr stopped
Hi, Cdr stopped and return no record ( 10021There are no matching record ),Last record shows old date . I believe when scheduled backup also failed on the same date ,or when backup failed CDR also failed . Now how can I see the call records agai...
Resolved! CUCM and CER and E911 Compliance
I am trying to confirm something. --> Is it correct that current Cisco UC A-Flex-3 licensing for an on-prem deployment includes all licensing to become fully compliant with current Federal E911 regulations (Kari's Law and the Raw Baum Act), including...
I am in the process of building a lab for some testing and have noticed quite early on some massive delays. A little more digging around and I have noticed that within RTMT there is a persistant error "CallProcessingNodeCpuPegging" Serverity Critical...
After reviewing some SIP traces, and trying to make sense of how/why zeroes remained after a transform (guiding digits), it was decided that we normalize (translation profile) on the inbound dial peer on our CUBE and call it a day.My question is, is ...
Resolved! Post call survey CCX 14.0.1
I need to create a script in UCCX 14.0.1 to conduct a post-call survey. After a customer service call, callers will be prompted to rate their experience on a scale from 1 to 10.I can pass the result to DB with agent name, extension and the customer f...
Hi, We're troubleshooting a issue with transferring internal calls to an internal extension. We notice when a user transfer a internal call to another internal extension the calls route over the SIP trunk. I don't think this is normal, we thinking t...
Hello, I wonder what security features are provided from cisco CUBE out-of-box in case if dial-peer are configured ? For example is topology hiding enabled by default and if yes can you provide any example or maybe resources? I want to findout the mo...
Having a strange issue , with ringback on call handler tranfers. i.e i'm not getting any.Basic script for internal use only . OPtion 1 and 2 transfers to different shared phone lines.All works apart from ringbackCTI Route Point has access to MOHCheck...
Hello...we are in the process of configuring a new AA in CUC. When a user makes a selection (1-9) it should follow a Call Action of Transfer To Alternate Contact Number with a Transfer Type of Release to Switch and then ring the corresponding interna...
