Unified Communications Infrastructure

Hi community,I have developed a simple application to make a Call from browser with "Cisco Web Communicator for Chrome" and windows "Cisco Web Communicator add on". Both the versions are 3.1.0.363. Now i need to test same application with all browser...

we have Alcatel Lucent, IP Touch 4018 on our network connected using Cisco 3560G. now we are facing a problem as some of the IP phones are not powered up when connected to the switch. is there a limitation on the number of IP Phones connected to the ...

I will upgrade CUCM 8.6.2.20000-2 to 10.0.1.12900-2 by PCD 10.5(1)But I can not discovery CUCM 8.6.2.20000-2. It always show error "internal error".How to resolve error on PCD?

hi,In order to develop an interface to control campaigns (Outbound) directly from the icm like : enable/disable , change the skill group , and the mode of dialing. as we know there is no such API for this , and conapi is not allowed for us.I have fou...

i am not getting much traction and may not be asking the correct questions, but if i have two users chatting with the client software (cisco) and the chat logs are created on their respective pc's. can a supervisor or ccx historical report get to the...

Hi Gents,I'm implementing Expressway C and E version 8.5.2 for MRA and i have the following client setup :- Split horizon DNS.- 2 domains as follows, Internal: domainX.local and external: domainX.com- All UC servers are joining the internal domain, C...

I have a customer that has CallManager 8.6.1 along with the Unified Business Attendant Console 8.6.1.9.  They are not syncing their user directory with LDAP.  All end users are put in manually via the CCMAdmin page.  This system has been in place sin...

Hello Team,We having an issue with Jabber voice 9.x with call manager 8.5.while we are calling from outside through vpn connect  there is one way audio issue.ip phone user can hear the audio from the jabber user.But opposite side there is no audio.Al...

I have installed b36k server.... the customer has recorded opening prompt in MP3 format .... how to upload in cisco unity ? what coded is needed ? Kindly help me