Unified Communications Infrastructure

Please, this will be very helpful if someone can assit me with this: We need to set up "paging" so that a person can dial a single number a the call will go to the speakers of a designated group of phones and broadcast the message out. We have the fo...

We've been using this application for a very long time with no issues. Suddenly over the last few days the calls will stay in Broadcast calls even after they have been answered and transferred. OR sometimes a call will be answered, then the window ju...

I have two Clusters UCME and CM cluster that need ilntegration between it,I have MWI issue after I setup the integration MWI for the CME cluster does not work Althought I have the Voice Message in the inbox but the MWI on never work for the Phone reg...

Hi,i need to set up a brooktrout sr140 with gfi faxmaker 14 and a cisco callmanager preferebly using h.323.there is little documentation around and i cannot get it to work. i searched the net and tried every possible settings i could find but none of...

anyone has any positive experience with using any other software besides the Cisco Attendant Console software. We are using ARC Solutions Attendant Console and are looking for something else.  Does anyone know of anything else out there?

I have a windows 2003 SP1 with SQL Express 2005 SP3 loaded.  I downloaded the 8.5 software pack from the website and unzipped it.  It starts the install then fails and says I do not have SQL SP2 or higher installed.What gives?

I have recently installed Unity Connection v8.5 for Single-Inbox, and using Secured Messages.  When a voicemail is left, only a decoy message is sent to the End-Users' Outlook Inbox.  I need to install VMO 8.5(6) to enable the End-User to Listen to t...

I want to upgrade from MeetingPlace Application Server 8.0.0.393 to 8.0.1.3 with a .bin file (CUMP_AppServerUpgrade_8_0_1_3.bin). Can someone please help me with a detailled explanation?

Hi community, We have been playing about with CUCIMOC now for a while and some of the users have been complaining that the presence status after you terminate a call is not reset. So you make or receive a call you're status goes busy (either from a h...

We are considering upgrading our unity connection cluster to version 8.5 from our current  version 7.1.3 and we are concerned about a few things.1.  Compatibly between UC 8.5 and CUPS 8.02 and CUPC 8.52.  How to backup and restore current UC7.15 mess...

Hi Everyone,Is there a way to make your number withheld for the odd call.I know that you can did 141 from your mobile but it doesn't work on the cisco phone.This is in the UKThanksNathan

hi ;Question here, if upgrade the uccx fron ver 8.01 to 8.02 require new license ? Or need to apply new license from cisco license team ? Pls advice. Thanks,rgdstan