Hi,I am using the REST API client on CVP 11.5 which works fine.It returns (and I log) back the XML response.I then parse the XML for various parameters using SET Value & local variables and then log each local variable value but the values are not be...
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Forum Posts
Resolved! Where is ElementAPI documentation?
I can't seem to find a link to the ElementAPI documentation: com.audium.server.session.ElementAPI.Right now, I'm specifically looking for the definition of the input parameters for VoiceElementData.getElementDataType.Can someone please point me to a ...
Resolved! com.audium.server.voiceElement
I am building a custom element with input confirmation, but I could not find com.audium.server.voiceElement.* lib, is there any sample I may look up? Thanks.
Resolved! SocailMiner for 2 UCCX Clusters
Dear members,One of our customers has 2 UCCX clusters (one for Help Desk and the other for customers queries) and one SocialMiner license.Can they use the same SocialMiner server with the two UCCX clusters?Thank you in advance for any feedback.
I just want to create my own custom directory and need to host it in separately.i just want to know is how can i build my custom server. 1. if i need any API or specific parameters ? 2.can i communicate my server and phone to search or retrie...
Dear members,Could somebody please advise how to embed SocialMiner in Finesse. It's a UCCX Environment version 11.6Thank you.
I am sending URL to the social miner server as using an ECC. You can see the contents of the ECC below, name=test@abc.com&title=275&variable_cv_5=test@abc.com&mediaAddress=%2B46727002855&variable_cv_1=%E3%83%86%E3%82%B9%E3%83%88&variable_user_user.EC...
I'm trying to call SelectCMDevice from RisPort70 from c#.My c# code to call SelectCmDeviceServicePointManager.ServerCertificateValidationCallback = (sender, certificate, chain, errors) => true;ServicePointManager.Expect100Continue = false;RISService7...
We recently migrated all our users from CAD to Finesse, (10.6.1 SU2, soon going to 11.6x) I'm trying to clean up the layout and there's some whitespace around the CUIC dashboard that I've added. Does anyone know how to get rid of this (see red arro...
Hello,I am new on cisco call studio. I want to create one java custom code that calls rest service and want to use this code in cisco call studio application.Please let me know the steps for creating above scenerio. If you guys have some sample exam...
HI ,We have an application developed using Call studio 11.6. We see application resulting in below exception:The error was: A built-in element encountered an exception of type com.audium.server.AudiumException. Connection reset by peer: socket write ...
CVP application is working fine if I am entering 0-9 DTMF but if I am pressing * as input it is not accepting and throwing an exception as "com.audium.server.AudiumException: The element 8_Option_Menu_01 prematurely returned a null exit state.e. A vo...
Hi Finesse DevNet TeamI am just wondering if you can please help me with the below queryWe have recently started to use Cisco Finesse Supervisor Desktop 10.6. Could you please advise me how I can activate / enable pop up screen feature for wrap up c...
Good afternoon, I'm investigating a bit about how I can add a column to a live report, what I want to do is add an additional column to the ones I already have, to show the time that each agent takes in a certain state.I was looking on youtube and in...
Team, My customer has UCCE v10.5 with CTIOS toolkit desktop and is moving to UCCE v11.6.1 with Finesse. Currently in the CTIOS registry, they can hide the password box when an agent launches and logs into CTIOS (their agents have no passwords). Th...
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| Subject | Author | Posted |
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| 03-04-2026 08:22 PM | ||
| 03-01-2026 03:44 PM | ||
| 09-01-2025 01:03 PM | ||
| 04-01-2025 10:19 AM | ||
| 03-03-2025 05:58 AM |
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