Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I have had a growing number within the last few days of phones with this issue. This is happening in multiple locations and I'm unsure if I'm having mass simultaneous hardware failures or something else is happening. What is happening is after a use...
We have a VG224 router that is handling the remaining analog lines we have in our organization, we purchased ATA 190 devices in an attempt to convert the remaining lines and thus we would be able to permanently decommission the VG224. We have one dev...
Need help with two issues, Issue 1 – Unable to initialize keyboard mapping. How do I get rid of this message, it stops Communicator from starting up. Version 8.6.6.0 Issue 2 – Can't register Communicator with CUCM, status rejected Call Manager...
Hi, Can you please advise whether we can manage the BE6000M servers via vCenter? Does it need to have some special licenses to be installed on the BE6000 to be able to be managed by vCenter? We currently have vSphere 6 Embedded Essentials license in...
We are currently using CUCM 9.1 template for 10,000 users which contain around 4 vCPU.But we have just deployed 3000 users. Can we reduced to 2 vCPU ? Both on PUB and SUB ?
Dear Alli have a strange behaviour of call pickup in 7821 (SIP) and 7965 (SCCP) enviromentif the call rings on 7821 (SIP), 7965(SCCP) can pickup call via pickup softkeyif the call rings on 7965(SCCP), and 7821(SIP) try to pick via Pickup or Gpickup, ...
Several users are connecting their Jabber enpoints using MRA and this is working fine. The issue I have is I wanted to restritct groups to only be able to add contacts/message contacts within their own group. I was going to do this using enhanced d...
Hello, I have to perform a Refresh Upgrade to 10.5 for a client who has the following UC apps on a virtual environment:CUCM version 9.1.1IM and Presence version 9.1.1CUC (Unity Connection) version 9.1.1 A. I see on the CUC Upgrade document below:htt...
Hi I have a SIP trunk connected to H323 gateway , that registered to cucm 11. the SIP is 100 lines , each two lines will serve one company and there are two operators for all companies, I need to help the operators to differentiate between the comi...
Hi, Please i need some help on one-way issue experiencing whenever i try to migrate a third-party switchboard device to route calls through our new SIP gateway. New SIP provider will accept only G729 but preferred MTP on third-party SIP trunk to CUC...
Hi all, I wanted to reset the phones so they would pick up the correct firmware version. I've followed and performed procedures from past post: https://supportforums.cisco.com/discussion/12323706/cisco-7841-phone-factory-reset-using-keypad but none o...
Hi Experts, We have an issue here with unity 10.5. The scenario is when some one call the queue ( UCCX 10.5 )and after the queue wait time exceeds the configured limit for example 2 minutes , then they will get an option to leave a message. It works ...
Im trying to get to option 9 in settings, on a CISCO IP PHONE 7960G, to unlock network but it only goes up to 6. Am i doing something wrong, please advise. thnx
Hi all. I have cucm and expressway installed for mra. All work fine. I want to enable sso just on cucm and don't want enable it on expressway. Is it supported configuration or i need enable sso on cucm ande expressway at the same time ?
Hi All, Is there any command to collect the Number of Channels utilized for past a month ? Is there any software to monitor the total number of channels used per day?
