Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I am looking for a way to send 911 calls to a report or log that can be looked at by anyone. As of right now I have to log into the call manager, 7.1 and run a query for 911 calls in a certain time frame, I would llike it if anyone can check a log a...
We just changed to a UC560 and just discovered that we need to dial a 1 to dial local numbers in a different area code.I tried adding a couple extra dial plans for each area code (9859xxxxxxx, 9937xxxxxxx), but it starts ringing after the 8th digit i...
Guys:Has anyone configured both a DN on Line-1 and PLAR on Line-2 on the same cisco 9971 phone, we are running CUCM 8.5, and seem to have some issues. If use SIP dial rules to make Line-2 as PLAR, it automatically makes Line-1 also a PLAR.Any tips ar...
I am fairly new to UCCX and would like some help setting up a UCCX system. I have a client that has purchased UCCX 8 and they would like to setup a simple queue so that they can monitor peoples hold time. Are there any kind of A - Z guides that would...
Got an easy one I need help on. I have a Call Manager Express setup and we are switching service providers for our PRI. I need to know how many digits to tell the service provider to forward to us. How do I go about finding that out? Thanks.
Quick question --Can you associate multiple numbers with a single voice user-profile, similar to assigning multiple bottons to an ephone?i.e.:voice user-profile 3number 6180 type normalnumber 6201,6202,6203 type overlaysimilar to:ephone 1button 1:80b...
I can go into the disaster recovery interface and click on status and history but when I try and select Backup Device, Scheduler, or Manual Backup it just hangs. Any suggestions?
Hello !I need your help with IPCC using codec G.729.IPCCX was installed using G.729 but I don't know why, the sound is choppy. Using G.711 it works fine.Do you think it could be a problem with the .wav file? Any idea?IPCC Ver.:8.0.2Call Manager Ver.:...
hello everybodyi want to upgrade cisco callmanager 5.1.2 to 7.1.3and i know that there is no direct upgrade path from 5.1.2 to 7.1.3and i should do upgrade from 5.1.2 to 5.1.3 and then from 5.1.3 to 7.1.3.my question is :does cisco have complete upg...
Hello Folks,Do you guys recommand to go from CUCM 6.1 to 8.5? Is it a direct upgrde? I guess all we need is to purchase the SW license. All the DLU's will be carried out to the new boxes, am I mistaken?We are planning to use new HW for 8.5. What woul...
Dear friends, i am in a verg big trouble if any one suggest mi any idea,my setup is like this3825 (ISDN/FXS) ==> CALL MANAGER 6.1.3 ==> Phonei am using fxs to connect to a VoIP gateway which takes SIP setting for some ITSP, my account is gettin...
HiATA 186 with ver 3.02.04(090202A) registered with CUCM 6.1.4.2190-3Issue we face is, this ATA box automatically unregister from CUCM server.Once we restart ATA box. It register immdiately. After 1-2 days again it goes into unregistered mode.ATA is ...
Hi;I am stuck with corlists. I want to configure;When user "murat" dials 1.. he must use port 0/1/0when user "muratc" dials 1.. he must use port 0/1/1and goes onMy configuration seems correct but it is not working. Am I missing someting?dial-peer c...
HiI have CUCM 8.5 and when I do a corporate directory search I want it to display First Name then Last Name rather than the other way round. Is this possible?Thanks
Hi All,Can we use differnt versions of CUCM in the same cluster? and also let me know whether the below setup are possible. If it is not possible please let me know the exact problem.Publisher CUCM 6 and subcriber version 4Publisher CUCM 8 and subcri...
