Unified Communications Infrastructure

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Hi all, thanks in advance for your help. I am testing EM and have run into a little snag. I configured EM on an already manually configured Cisco 7965 phone. EM works as advertised, I am able to login and out and the Users EM profile does deploy to t...

Does anyone know of any documentation on how to integrate Lync with Attendant Console for Presence information. I see from Cisco's website that it is possible but I can't find any information on how to do it. We are running Enterprise Attendant Conso...

Hi, We have recently deployed a call manager 10.0 where we registered a phone 8961 and selected 1expansion module CP-CKEM-C= in the configuration and connected it with the phone.Unfortunately neither the expansion moudules light glows nor it turns on...