Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi, I have a CME with 15.4(3)M3, we detected an issue with conference when there is a remote party This CME communicate with central site via MPLS, in central site there is an AVAYA PBX. users from CME dials to AVAYA users with 4 digits, there ...
Does anybody know what the CUCM v11.x CallManager service Service Parameter "DSCP for Flash Audio Calls" does please? Thanks.
We have a handfull of remote sites that use MGCP gateways for failover to PSTN calls when we have a WAN outage. We use Solarwinds to monitor our routers and we usually get the number of registered gateways has decreased then a solarwinds alert. Som...
I'd like to have a in-house loopback test address (ideally for both audio & video) I've tried following the instructions at www.cisco.com/c/en/us/td/docs/ios/voice/cube/configuration/guide/vb_book/vb_book/vb_11424.html for setting up a loopback dial-...
Hi all, i have FXS card plugged in 2921 router having analog phones connected to it. am applying cor list restriction for those phones but it doesnot work. These phones can call any where. I want to limited to place only internal calls, to place 4 di...
Hello Guys, I have a question regarding CUIC. I use the report Contact Service Queue Activity report every month. --> it's ok But now I want to generate a report with a duration of 2 year. But I want that the result is regouped per month. Exemple...
Hi, Is it possible to change the Ringback Tone for all external calls from PSTN to CUCM (version 10.5)? For Calls directly to an extension should be played an announcement instead of the ringback tone (like a greeting). Important is the phone should...
I have two users with Unified Messaging. The are using ViewMail to stream encrypted messages from Unity Connection 10.5.2. If they both have a shared line appearance and that shared line has a mailbox, is it possible to have the messages from the s...
Hi All, I'm looking for taxation software for a telephony using CME. thanks in advance, Regards, MM
Things Done:Configured Call pickup Groups, softkey template, adding call pickup group under DN settings and apply config+reset phones. We have: 1. CUCM 9.1.2. 2. All Phones are in Internal partitions. 3. CSS are different for users/phones. Problem...
Hi Experts, I have issue on incoming SIP call but for this extension (9224) uptill now. Incoming call behaviour is that once call comes phone rings and disconnets immediately. Debugs are attached for working and non working call as below. debug ccsi...
Hi All, Good Day. Is there a way to identify all the users that currently activated the DND button on their IP Phone? Customer want to check if who are the users that enabled/activated their DND button on their system. I know that we can see all the...
Hi All, We just want to trace how CDR get the data under callingPartyNumber. Upon checking, if the call is coming from the Cisco IP Phone going to another IP Phone or outside call (PSTN), the callingPartyNumber will still be the Directory Number of ...
HiWe have CME connected with ISP via sip trunkWe are experiencing two issues1) with call forwarding 2) with the snrIt seems that the from in the sip header is the originating A number which is not be recognized by the ISP which is expecting any did...
Hi Team, I would like to have experts view on the issue I am facing. I have a VG224 configured as SCCP to call manager with no restricted access to dial. H323 gateways is SRST reference and when gateway is going in SRST, it cannot dial anything mor...
