Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Dear Cisco Experts: here's my dilemma: the local sheriff's office lets inmates make calls from a payphone (at least I'm told it's a payphone). They call our switchboard (CUCM v10.5) and ask to be transferred to an outside line (presumably calls they ...
Hi All I have intercluster setup between multiple IMP servers across different sites. The presence status is working fine internally but when they are doing MRA over Expressway they can find the users but the presence status is loss. Should presenc...
Can someone please advise how to route PSTN number to call attendant, in my scenario I got two main numbers which callers can call to office, i would like to forward one of that number to call attendant but other number straight to Hunt group. Please...
Hi Guys, I appreciate that this topic is covered quite in depth both on the forums and official documentation. I'm having trouble digesting all of the information into something useful. I'm having trouble with Codec Negotiation between my ITSP -> CU...
Hi Guys, Cheers!!! Apologies if my English is not good I have an issue in CDR file from CUCM 10.5. When i am looking th3e entries in CDR file i am unable to find the called number for incoming calls. Below i am giving the incoming call scenario. ...
I have : CUCM PUB and SUB 10.5.2 unity connection 10.5.0 IM and presence 10.5.2 VCS-expressway VCS-control 2X E1 voice gateway 2x analog voice gateway we are changing our NTP , DNS and LDAP servers and i need to update the ip addresses in my servers ...
When I try to add a certain directory number to a phone device under a certain "all phones partition". It comes back with error. "Add failed. Cannot insert or update pattern. A Device Template exists with the same pattern and partition." I have looke...
Hi, I have to delete voice mailbox old messages My voice mailbox has exceeded the quota warning threshold specified by my administrator.Current Usage: 13.09 MBQuota Warning Threshold: 11.44 MBQuota Size Limit: 14.06 MB I don't have Cisco PCA Cisco ...
Hi, Need your suggestion to fix my below issue. We have two physical servers 7k and cisco call manager is running on it. Publisher and sub1 is on one host and sub2 is on other host. Issue is when we shutdown the Publisher or remove the primary serv...
Hi Guys, We are planning to upgrad CUCM from 9.1 to 11.5. Is there any solution to keep Cisco Tapi 9.1 with new CM v 11.5 ? Regards,
A client of mine keeps getting calls well outside of their office hours (9-5) and would like to set up a separate voice mail that immediately tells the customer something along the lines of "Our office is now closed, our hours are 9-5 M-F...." You g...
Experts, Have a doubt with VG SRST. We have VG connected to CUCM via SIP Trunk. We have 2 dial peer one for CUCM PUB and one for CUCM SUB with preferences. We are planning to test SRST feature on GW by bringing down both CUCM. Current scenario : Call...
Hi, Is it possible to import in CUCM the members of an Active Directory group? With CUCM 11 it is possible to import groups which can be used in Jabber to 'subscribe' to this group. But I want to select a group and import these users as end-users in ...
Cisco Unity Connection version: 11.0.1.20000-2 When editing a greeting, I get this error initmmapplet:initmmappletinstance failed to get instance Trying to upload greeting for Auto Attendant Using Windows 10 and Java 6 u7 FireFox latest version, trie...
Hello everyone, I´m facing an issue about the display internal name in shared line on UCM server version 9.1. The secretary has shared lines in her 7960 phone. When her boss is not in the office, she usually answers the call, however the calling int...
