Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Have the requirement to configure a Call Manager Express to operate with third-party SIP phones. The configuration needs to be configured prior to knowing the MAC address of the third party SIP phones. This would be similar to using the “auto assign”...
I have VG204 configured as SIP , SIP trunk is established to CUCM 7.x , Outbound to PSTN calls is not happening but Extension dialing within CUCM DB is happening. Inbound from PSTN works..Call manager is not forwarding the calls initiated from v...
Hi Experts,Any idea how logical prationing works in CUCM?
Hai ,I am totally new to Contact Center .Just started it .Well I am a little confused with Monitoring .There are 2 kinds of Monitoring ,Supervisor Desktop based and Remote Monitor .what exactly Monitoring means ? Can I hear voice when I do monitoring...
I am in the process of integrating the Xmedius fax server and cannot seem to get the server to communicate with the call manager. We are running CCM 4.2.3 and i have followe the Xmedius install guide. The Xmedius installer technicians cant figure it ...
Hi all,a customer is complaning that a missed call is shown on the phone even if the call has been anwered by someone else using pickup.Is there any way to suppress the missed call in this case? I know that this was impossible in the past, but maybe ...
Hi,We have a CUCM 8.6.2.22900-9 running, but this issue also occured when it was just version 8.6.2a.Our CUCM seems to be rather slow, and when I open the RTMT it says we have high IOWAIT. To verify this, I went to the System Status and I see the IOW...
hello, all!I have a very strange problem.I try to use cisco jabber on iphone. my CUCM is 7.1I have intraregion default codec g711but when I try to call to the wired cisco phone from jabber - I see they communicate with g729 codec. why and how can I c...
I get this error when I try to delete a Partition for CCM 8.0. There are no dependencies shown."The pkid column in the routepartition table in the database is being referenced from another table".How can I run a query to see where the dependencies a...
Is there a way to remove the application in the My Phone Apps services in the cme? Like If I only want the SNR feature under My Phone Apps service and remove the rest like After Hours Login, Reset Phone, etc. Is there a way?
I have a scenario where I have security that answers an emergency line that is supported by a Cisco 7962. If the power were to go out and the battery back were to fail, I need another option for the emergency line. I need the line to automatically fo...
Hello,I have an issue where I have several different ring tones available and 7940 phones with different DNs on each button. 1st DN is the personal DN and the 2nd DN is a shared line for the main number. I want to allow users to select different ri...
Hi Networkers,I have installed cucm 7 on vmware workstation (2gb ram and 72 gb hdd) for lab purpose. When I try to root access my cucm, gets the following error," you dont have any linux partitions" and the cmd 'chroot /mnt/sysimage' is not working, ...
Hi,I have configured hardware conferencing on 2921 router, however, it is not getting registered with CUCM version 8.5, I wanted to ask is it mandatory to configure router as MGCP or H.323, is it mandatory to have E1 termination and register the rout...
Hi AllI have a problem with a SIP Trunk between CUCM and Asterisk. In the capture, appears the Subscribers IP trying to connect to Asterisk. How to fix all trafic (SIP+RTP) only the Publishers IP (that have configured the SIP Trunk) have it.Any Idea...
