Cisco Unified Contact Center Management Portal 12.6ES10Render gadget failure: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.
Contact Center
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Cisco Community
- Technology and Support
- Collaboration
- Contact Center
Options
- Mark all as New
- Mark all as Read
- Float this item to the top
- Subscribe
- Bookmark
- Subscribe to RSS Feed
- Threaded format
- Linear Format
- Sort by Topic Start Date
Labels
-
3rd Party Call Control
(4) -
Accessibility
(1) -
Adoption
(1) -
API
(7) -
Buying Recommendation
(26) -
Call Control
(6) -
Calling Features
(1) -
Cisco Bugs
(4) -
Cisco Cafe
(12) -
Cisco Software
(1) -
Cisco Unified Contact Center Express
(2) -
Cisco.com Idea Center
(1) -
Collaboration
(3) -
Collaboration Endpoints
(6) -
Collaboration Solutions
(5) -
Community Bug or Issue
(5) -
Community Feedback Forum
(11) -
Community Ideas
(8) -
Conferencing
(2) -
Contact Center
(28) -
Contact Center Task Routing
(1) -
CSC Content with No Valid Community to Post
(1) -
CTIOS
(1) -
CUCM
(16) -
Customer Journey Platform
(45) -
Customer Voice Portal
(1) -
CVP
(333) -
CX Cloud
(1) -
Feature Idea
(1) -
HCS
(1) -
HCS for Contact Center
(112) -
IP Phones and Accessories
(7) -
Jabber
(5) -
License
(1) -
Other Analytics Topics
(3) -
Other Cisco.com Ideas
(1) -
Other Collaboration Applications
(36) -
Other Collaboration Endpoints
(1) -
Other Collaboration Topics
(10) -
Other Community Feedback
(1) -
Other Contact Center
(18,775) -
Other IP Telephony
(34) -
Other Routing
(1) -
Other Unified Communications
(24) -
Other Webex Topics
(1) -
Packaged CCE
(505) -
Platform
(6) -
Prime Collaboration Management
(2) -
Remote Work
(1) -
UC Applications
(18) -
UC Management-Licensing
(5) -
UC Migration
(1) -
UCCE
(1,337) -
UCCX
(2,734) -
Unfied Communications
(3) -
Unified Communications
(61) -
Voice
(2) -
Voice Gateways
(5) -
Voz IP
(3) -
Webex Contact Center
(131) -
WhatsApp
(3) -
Workflows
(12)
- « Previous
- Next »
Forum Posts
Resolved! UCCX. Rename a Phone Queue
All, looking for the steps to rename a phone queue in UCCX. Thanks in advance!
i'm trying to get root access to UCCX version 12.5 and i get the following when i tried with UCOS password decrypter it doesn't work like UCCX 11.xadmin:utils remote_account create rootuser 30SELinux status: enabledAccount Successfully createdAccoun...
Hello, I have a contact center the operates till 11.30 am (managed with a calendar object). In the Contact Service Queue Activity by CSQ Report, I see several Calls Presented to my queue in the time range 11.30 - 12.00. How is it possible? Another q...
Hi We are in the process of renewal our UCCX and we I'm trying to understand below UCCX lic points to determine our needs .- What is Cisco Unified CCX Premium Seat ?- what is Cisco Unified CCX Maximum Agents and how i cant calculate our needs or how ...
HI., We have a UCCE v12.6 environment. I had a request to increase the Short Call timer from 5 to 20s. I did this through Config Mgr> System Info. Also looked at the CUCM PG and our "Abandon call wait time" is already set to 20s. VRU PGs are set to ...
How to redirect all inbounds calls from A number to B number
Hello alli have a problem in Cisco ip communicator and also 7911 sccp ip phones when i put IPPA service it always show host not found but in SIP phones such as 8841 i can find services normaly no problem.i'm using UCCX version 12.5Certificates are up...
All I have a users who started seeing agents across multiple departments for their Summary Report in Finesse after being given access to pull reports from CUIC. Where do I go to limit their views? Thanks in advance!!!
Resolved! uccx calls report daily
Is it possible to get report for calls in daily interval, let say I need weekly report clarity to me in this week per day how many total calls received?I can see interval per 30 or 60 minutes
Hi, When a call arrives to an agent, they get an audible 'ping' and then either a whisper message. Where is the notification generated from and can it be deactivated? Some users are reporting not hearing the notification on every call. What attribut...
Resolved! Cisco Agent Reskilling Tool.
Cisco Reskilling Tool is giving error of "The Logger is not available this time" only with some users not for all the error is coming.
We have 48 agents that answer the phone in 9 different queues. We would like to add 4 more queues but our admin folks tell us this is not possible. Is there a limit of how many queues Cisco Finesse can support?
Hello, In UCCX 12.5 in cisco finess if agents google chrome is open but agent is working in another chrome tab then after sometime agent status goes from ready to not ready state. Agent should not go to not ready state...How can i fix it?
Good night! today i had a problem at the end, he presented a screen that reported the following error below. Cisco FinesseOut of ServiceThis Finesse Server is currently out of service. For more information, contact your administrator. and with that...
Learn, share, save
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide
Unanswered Topics
| Subject | Author | Posted |
|---|---|---|
| 03-09-2026 10:50 AM | ||
| 03-06-2026 05:06 AM | ||
| 02-10-2026 12:54 PM | ||
| 02-08-2026 10:43 PM | ||
| 01-23-2026 10:25 AM |
New solutions