Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hoping someone has tried and succeeded with this. Call Manager & Unity 10.5.1 Current configuration: 4 digit extensions assigned to users. The 4 digits are the last 4 digits of the DID: example ( XXX-XXX-1882 = ext 1882)Single number reach is con...
Hello, We have call manager 11.5 and contact center 10.6. Time to time I get messages from call manager with next problem: Mar 27 2017 14:53:10.384 UTC : %UC_CTI-4-CtiQbeFailureResponse: %[Error code =-1932787498][Sequence number=74100][Error messag...
Running CUCM 11.0.1. We have a fax server connecting to CUCM via SIP trunk. CUCM is connected to PSTN via H.323 gateways. The only problem is with the outbound calling party's mask from the fax server. Somewhere along the line, callmanager tacks on...
Dear All, I have removed NTP reference from date/time group and there were 6500 phones depending on it. Both SCCP & SIP phones, and all the sccp phones rebooted immediately after the change, but only a very few SIP phones rebooted. If the phones do n...
There doesn't seem to be much discussion around power save plus. Really wondering how many people actually use it. Anyway, I'm playing around with power save plus config. It works brilliantly, but I can't figure out how to exclude certain phones from...
Good Evening We have a CUCM 11 (System version: 11.0.1.20000-2). We are looking for a "non geographical" internal extension for security and first aid: our university is spread over several buildings, each of which can be idientified by the "devicepo...
I'm somewhat new to Cisco, so please bear with me a bit...I'm trying to create a new device profile & a new end user for one of our programs...these users use contact center as well. Below are the steps I have followed.Found an available directory n...
Help on how to direct branch calls to use HQ E1 for mobile calls, i have tried to direct it via Local route group to HQ gateway without success, I have branch and hq which are on different locations, I want mobile calls from branch to be routed to hq...
Hi folks, Problem description: When US Customer Mobile no plays voicemail message to agent, we hear 4 DTMF tones are passed. Am facing weird issue on US customers. I have captured Voice Gateway q931 ISDN logs, ccapi, ccsip messages. In logs unable ...
Hello all, I've an AS5350 voice gateway with IOS version 15.1(4)M10. Getting error logs for DSP say "%C5510-4-NO_RING_DESCRIPTORS: No more ring descriptors available" and the PRI PSTN calls are dropping during these error logs proccessing. As per a...
Dear Friends, I have Cisco2921-cms-srst/K9 router with built in PVDM3-32 card, which was gone faulty, since this is a cme-srst bundled product with voice licenses, how can I transfer license to spare Cisco2951 router. At present I don't have suppor...
Hi all, How can i enregistring 8851 IP Phone in CME?? Thanks in advance Regards, MM
Hi, We have CUCM 8.6.2 and 7911 phones . I want to active call pickup on three phones. Directories are 4000,40001,4002. When someone calls directory 4000, others must pickup call whose directories are 4001 and 4002. I created ''call pickup group'' ...
Hi,How to FAC timeout to 10sec on CallManager 7
Hi All, What is the procedure to open case for changing an IP Phones? Thanks in advance. Regards, MM
