Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
HelloWe have a customer moving to a BE6000 to run UCM and UCCX 9 for 25 enhanced agents.Will this configuration support the full time call recording (Colabrio) to be resident on theBE6000 - and if so, will this support an external storage for the rec...
We have a user with a wireless headset and EHS cable for remote answer. She has her own DID number on line 1 and the main DID number for the office on line 2. Is there a way for her to remotely answer line 2 from her headset? Currently she has to...
Hi All, I've setup H.323 GW in CUCM to point to SP. we need to send full E.164 number for calling party "+19495551234". I've added "+" in route pattern calling party , also created calling party transformation to add "+" in calling party and assign t...
Hi, i got an 7942 ip phone with SIP firmware, but in display i can see the time and date wrong, i change the NTP server and the Time Zone in the SEP(macadress).cnf.xml but the time got more than 30 minutes, and the date showed is 11/05/11.How can i f...
HeyWe are trying to upgrade a MCS 7800 running CUCM 6.0.1 to CUCM 6.1.2. I did some research and found that it can directly upgrade, but the upgrade file is so big it is in two parts. We have tried this command: cat UCSInstall_UCOS_6.1.2.1000-13.sgn....
I have CUCM 8.5 with 2921 with 152-3.T2 ios running on the CUBE.We are in process of coverting all of our isdn/pris to Verizon SIP Trunk.Currently we are feeding live music to our CUCM using multicast. MMOH works fine over ISDN/Pri but having hard t...
I just installed a new Cisco Call Manager (replaced a Nortel) and the only complaint I have heard is that when someone calls from the PSTN to a person in the office the caller hears a ring back 3 to 4 times before the phone in the office rings. I ca...
Hello,I have a CUCM 8.6 with a Cisco Unity, some users have under DN/VoiceMail: "No Voicemail", but still they are receiving Voicemail from some external calls, if we try to simulate the problem we cant.And we can't remove the users extensions from C...
Hello,I am putting in a solution for a customer which includes Call Manager Express (latest version) and several phones that will be "public" phones. These are for the lobby, lunch room, etc. The customer has requested that these phones be able to a...
Hi All,I am having CUCM cluster 8.0.3 running. I am having problem with Extension mobility service as follows after changing the application user 'ccmsysuser' password.Login response - login unsucessful (Login is unavailiable (3)) None of the users a...
Hi all,we are experiencing some issues on a 8945 ip Phone. The user says that sometimes, people at the other end tell him that volume is very low and it's difficult to hear him. The user previously was using a 7941 and didn't have any problem, the is...
Hello guys,Please help me on my configuration. this my first time configuring cme on 2911 router. I followed all the instruction on cisco guide but when i type show voice port summary, the IN status and OUT status turns to none. below are my configu...
HiI am trying to change the locale in IPPhones 7911 under CUCM 8.0.2.There are several 7911 already in spanish but when i have tried to add new phones but it does not update the locale from english to spanish, those new phones are new.The firmware in...
Hey Everyone, I am running CUCM 8.6 with our phones being a mixture of 7965 and 8961's while on my desk I am playing around with an 8945. Yesterday I implemented Extension Mobility for my phone and the other 8945 just to explore it. I got everything ...
Any kind sOuL,can enlighten on the above.I understand that cme is running on a compact router as compared to cucm running on a server whereby the full features can be utilized as compared to cme limited and inflexibility such as the push mail.if upg...
