IP Telephony and Phones

Hello,We have one cluster and differnt sites (A,B,C). We have made different partition and CSS and having all 10 digit DID's and extensions. Apart from this we have made 4 digit internal pattern to call internally for same site. So in actually when p...

We are upgrading from 7.1.3 to 8.5 on our UCM platform.We need to upgrade the RAM on both Unity and UCM. Does anybody know if we can mix 2GB DIMMS with 1GB DIMMS?I.E.Our unity server currently has 4GB (4X1GB DIMMS) would adding a 2GB DIMM pose a futu...

Hello,I have a 3845 gateway with two T1 circuits coming from diverse carriers.  One is an ATM circuit the other a PRI. I'm experiecing slips on the PRI and I believe it to be a clocking issue where the clocks from each of the carriers is far enough o...

User is on the phone, second call comes in and customer want to hit one key (soft or hard) to send the call to voicemail. 1) Divert- For using divert for second call, user needs to hit down key first and then hit divert softkey. (2 key presses)2) DN...

Dear:I need to add or merge with my CUCM 8.6 An MD 110 Aastra PBX H323 but not what steps to add these.Please your understanding.regards

Hi,I am using CME as SRST with Call Manger 8.6 with H323 gateway protocol and everything is working fine. My problem is that when the phone is on the SRST mode, the system message changes to my customized message. When the WAN connection is back, I c...

          I'm new to call manager and could use some help. We are running call manager and unity connection 8.5. I have a dn and   route point created. When I call the extension, unity thinks it is a mailbox, not a system handler . It justs ask me to...

We have a client that has a need for blocking long distance.  They need to be able to dial a long distance number- then put in a security pin to allow that call to go thru.  Is there a way to program this into the IAD?ThanksGreg

I have setup a VG204 for one of our departments to use for their credit card machine and a postage machine, there is aslo a fax machine and a cordless phone on this device and they work okay.  when they try and process a credit card or add postage th...

Hi there,I have a client who is running cucm 8.5 . Want a 3rd party application for CDR accounting.Does not have much to spend for this purpose.Can you recommend one ?Also can you recommend few companies who can do this ? What do you think about Call...

Hi voice team, i have a doubt, when a make a call from site to site (extension to extension) using the G.711, what port number the router uses or what the port number when a make that call.Thanks.

Olá pessoal, gostaria de saber qual é porta que o codec g.711 utiliza para fazer uma chamada entre sites, ramal para ramal.Obrigado.

We have had an issue in the past couple of week with an Fxs port all of a sudden. It is normally a fax line, but when troubleshooting, we realized that you could hear someone on the other end of the line, but they couldnt hear you. It was the same th...