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Hello,When running CVP 7.0(2), has anyone run into an issue with CVP still attaching the [locale]/[app_media_lib] when setting app_media_lib = ".." in the ICM script?http://1.1.1.1:7000/CVP/en-us/../Server?application=HelloWorld resulted in a bad fet...

HelloI am running UCCX 7.0(1), I have a subflow script that used to work in IPCC version 4.0 and now it is not working. In that sublow customer is asked to leave a voice mail which ideally should be returned to a parent script to be placed in the qu...

Is it possible to disable call recording for the supervisor desktop but still allow silent monitoring?

Hi,In some of the agent PCs I am unable to open the Ctios toolkit( 7.5.8). Have attached the screen shot.Pls help.ThanksKrishna

CSD doesn't display the overall queue stats. Agent status/state okay, just no overall CSQ stats display in the Real Time Displays.

IOS - c3900-universalk9-mz.SPA.150-1.M1.binICM 7.5CVP 7.0(2)We have the following configuration on the gateway: VG 1 Config:                 vxml-server x.x.x.x                vxml-server-backup y.y.y.y VG 2 Config:                vxml-server:  x.x.x...

Hi everyone,We have a lab enviroment setup:1x CUCM System version: 7.1.5.10000-122x CCX System version: 8.0.2.10000-41we did everything by the book,1) end user ( IPCCX line associated, Group permissions defined, device associated)2) application user ...

Hi! I changed UCCX domain name and now I have to resite license for changes. How can I resite license file? Why I should resite license every time when I do some changes with DNS/IP-address in UCCX?

Hi,We are using CRS4 at the moment on a windows box, and we are looking at upgrading to version 8 (Linux version)Has anyone done this? We only have 2 scripts that can easily be re-written if need be. What are your suggestions?ThanksSimon

I have a couple of Outbound campaigns (transfer to IVR) and we're running ICM 7.5 with CVP 7.In my ICM script using a Set node Im doing this:but in my cvp scripts I'm not getting the number (ani) but I have the number every where else i.e. t_Terminat...