Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi,We want to configure the Sigle number reach feature in our call manager, and I was wondering if when I configure Cisco Unified Mobility in the CIsco CM, then I would need to buy adjunct licenses for the second (mobile phone) device?Do I need any o...
Hi, We are currently developing a web based application that will use finesse 9 API's as interface with UCCE and we are using java as dev technology.As we need to receive notifications concerning every finesse agents, we must login in XMPP server wit...
Hi Guys,I have an ATA 187 device that is connected to a fax mchine via a RJ11 cable and also to a CME route 2911.I have created the ephone and ephone-dn for the ATA device in the CME router - See Below.ephone-dn 100 dual-line number 100 pickup-grou...
Hi there,I would like to know if it is possible to put on hold more than a call using an analog FXS telephone .I have a Cisco 877v router with a 4 FXS VWIC.Regards
I am hitting an unusual issue with password resets on Cisco Unity Connection. 8.6We have a list of folks who perform the routine password resets that are often required of end users.I am seeing an issue that is intermittant (I love that word), I know...
I have some routers 2801, with a FXS card in a slot, I had configured like others, but I have a trouble with some fxs cards and it is,that when I put it an extension number. this fxs fail with your register in the call manager server, these can´t g...
Hello: I need to change a bunch of phones' Display On Time. This is for a particular site and not the entire phone system.I created and applied a new Common Device Profile and that profile has the updated Display On Time, but the change did not wor...
Hi Folks, I know this is probably something pretty simple, but for the life of me I just cant seem to find it. We have CUCM 8.5 and I have a high level user that is requesting that his hold music turned off in the event that he is on a conference ca...
I have process acserver has a thread count of 1053 is that high?
Cisco Unified Communication Manager 8.6.x we have. We back up system to remote SFTP server.is it possible to change port from CUCM system. ( for example we want to use another port excep 22 port) ?
Hi, guys: I used to have a call center enviroment, which including CUCM5.0 and CCX 5.0. And now, I will install two new servers, one will be installed CUCM 8.6, the other will be installed CCX 8.6, and old servers will be removed. So, I ask your he...
Hi , We had a manager asking us if we can get a notification for the missed calls on the cisco ip phone delivered to his inbox, i pretty well know that we can intergrate the call manager and exchange, but does a notification feature also available as...
Hello,we have a CME 8.0 on a Cisco 2821 (the IOS is c2800nm-ipvoicek9-mz.150-1.XA3.bin).We have this strange issue: on some phones, it happens that, after a successful call transfer, the phone keeps ringing, but without a "real" call on it (that is, ...
Hello,we have a CME 7.1 on a Cisco 2811 (the IOS is c2800nm-spservicesk9-mz.124-24.T.bin).Furthermore, we have a VIC2-2FXO mounted on the CME; the FXO lines are "routed" to a DN configured on the phones by the command "connection plar XX".We have thi...
Hello,i hav a cme,i am using the following translation pattern to map the e1 line to my 5 digit extension for outgoign calls,voice translation-rule 13 rule 1 /70101/ /4528001/ rule 2 /70102/ /4528002/ rule 3 /70103/ /4528003/ rule 4 /70104/ /4528004/...
