Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi Guys, Nowadays working from home is becoming a trend. Some of the contact centers want to implement work from home for their employees like once a week. One of the major concerns is call recording over vpn. Will call recording over vpn have a lot ...
Hello Friends, I am in need of some assistance. I am setting up SIP SRST on a cube router and can't get calls to route properly while in SRST mode. I'm doing two different tests. One in SIP SRST with an FXO for failover (I already got that one wor...
In can't call any local number starts with 46below the call information and attached the logging Call Control Block (CCB) : 0x0x30E10E8State of The Call : STATE_DEADTCP Sockets Used : YESCalling Number : 4552Called Number ...
Hi Guys, I am a newbie on VOIP deployment and I need help on configuring a UC560 router for PRI lines. I have configured the telephone services through telephony wizard and out going is fine but incoming is not. Could you help me out on what i am mis...
I have checked all the forums But I still cant get phones to auto-register 7841 PhonesCisco Unified CM - Auto Registration EnabledUniversal Template is enabledUniversal Line Template is enabledStarting and Ending Directory Numbers are all available.T...
If I create a new IP Phone service and enable it as a Enterprise Subscription, does it reset phones?
Hi there, is it possible for calling&called party number show more digits then 11? In the +E.164 have all numbers 12 digits. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/9_1_1/ccmfeat/CUCM_BK_C3E0EFA0_00_cucm-features-services-guide...
Have a new site I just deployed. Our call flow is CUCM>>SIP Trunk>>GW>>PRI>>ISPI have tested good inbound and outbound with our new DID Range.We use 10 digit dialing on our CUCM deployment site. When testing inbound I noticed in the GW debugs that ...
HelloI'm running into a weird inconsistent issue were calls are not always recorded by both recording servers defined in the sip trunk. Either one of them only is recording without the second or both... the funny part is that the second recorder in t...
Dear Team, Cisco Phones are restarting the exact time interval (every 4 hours) for both SIP and SCCP phones. Attached is the one of the console logs. As per the sys log application logs this is due to TCP timeout but there is nothing found from netwo...
Greetings, For BE7000, what is the difference between R-UCL-UCM-LIC-K9 and CUWL-11X-K9? When is R-UCL-UCM-LIC-K9 preferred as its per user license?
Hello, I have CUCM installed and I have an issues with forwarding calls to a Mobile. When my London user forwards their Cisco handset to a mobile number only London users can call that person. Someone in the Paris office using a Paris Device Pool and...
In Cisco Unity, Auto Attendant does not transfer calls. Call handler goes to voice mail instead of ringing the subscriber's IP phones and results in the error - "Sorry, the subscriber you want to reach is currently unavailable. Please leave a message...
Hello!If possible, I ask you to help in solving the problem:The organization has several branches distributed throughout the country. Each branch has its own connection to the PSTN.It is planned to connect all branches through SME. To reduce the numb...
Hi All, Can somebody elaborate the call flow of outgoing call from Ip phone to PSTN and incoming call from PSTN to ip phone. Please provide me information as step by step. 1] Outgoing: IP phone to PSTN 2] Outgoing: IP phone to IP phone 3] Incoming: ...
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