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Ask Me Anything Event From Wednesday, 16th November, 2022 until Tuesday, 29th November, 2022 Cisco Unified Intelligence Center (CUIC) is a reporting platform for users of Cisco Contact Center products. It is a web-based application that provides Hist...

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If phone of the agent is ready, the call passes to it but when the agent is offline, call don`t pass on BasicQ. In what there can be a problem?

kolotov83 by Beginner
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